BOOKING TERMS & CONDITIONS

House Rules​

• All guests must be 18 years and older

• No smoking in any rooms at any times, you may be liable for a fine of up to $2000 if you set the fire alarm off 

• Check out 10am

• Check in from 2pm Early check in subject to availability 

• Guests can only be checked in with Valid ID  

• No visitors to be brought to rooms at any time 

Terms & Conditions

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 Flexible bookings may be cancelled free of charge up until 24 hours before check in date if booked through a third party please cancel with them direct

• Non refundable bookings must be paid for at the time of booking otherwise the booking will be cancelled 

• Managers reserve the right to ask any guest to leave at any time if they feel suitable 

• No check ins or check outs on Christmas or New years day 

• All bookings falling between 21/12/2020 - 04/01/2021 will be required to pay in full by 01/12/2020 otherwise the booking will be cancelled

COVID-19 Guidelines

• Management May require to see documents stating where guests have stayed 14 days prior to arrival

• Bert's is not suitable for self isolation as all common facilities are shared

• bookings from 'Hot spot' areas will not be accepted

• 6 and 4 share dorms are only currently being filled by 50% occupancy unless travelling with a group of friends

• Social distancing in place

• All guests must sanitise when entering the hostel

• Any guests must be signed in when entering